Returns & Exchanges
At ENZO Jeans, we want you to be completely satisfied with your fit, which is why we offer a 30-day return policy on all unworn denim and apparel. If your jeans aren't the perfect match, our streamlined process ensures a quick exchange or full refund to your original payment method.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Place the items in their original packaging with all ENZO tags attached, ensuring the denim is folded neatly to avoid excessive wrinkling.
- 3.Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely affix it to the outside of your return parcel.
- 4.Drop Off and Track
Hand your package to the designated courier service and keep your tracking receipt; we will process your refund within 5-7 business days of arrival.